International Shipping
International Shipping Available Worldwide
How to shop with WorldShopping
【International Shipping】
1. When you visit this website from outside Japan, the WorldShopping Cart will appear automatically.
2. Add the items you would like to purchase to the WorldShopping Cart.
Simply click “Add to Cart” on the WorldShopping banner to begin your order.
*Please note that the cart will only appear for items that can be shipped to your country.
→ For more details, please see the WorldShopping Guide.
How It Looks When You Order via WorldShopping
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Browse Products on Our Website
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Click the “Add to Cart” Button Provided by WorldShopping

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Select the product options such as color and quantity.

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When you finish adding all desired items to the cart, click the “Proceed to Cart” button.

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WorldShopping Checkout Page Appears.
Select your country/region and click the “Next” button.
Check the box to agree to the terms and notices.

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Enter Your Shipping Information and complete your order.

WorldShopping charges a 10% service fee based on the total product price (which includes the item price and any domestic shipping costs within Japan). Once your items arrive at the WorldShopping warehouse, you'll receive a second payment request that includes international shipping, handling, and any other applicable fees (if any).
Total Product Price = (Product Price + Domestic Shipping Fee in Japan).
For more information regarding our fee structure, please see WorldShopping Fees.
Regarding Overseas Delivery
WorldShopping allows you to shop Japanese websites from abroad. WorldShopping will purchase the product on your behalf and deliver it directly to your address anywhere in the world.
→ See how it works: WorldShopping Purchase & Delivery Process.
Because WorldShopping acts as a purchasing agent and places the order on your behalf, we are unable to accept cancellations, changes, or returns after your order has been placed. Please make sure to review product details carefully before proceeding with your order.
→ For more information, visit https://help.worldshopping.global/hc/en-us
Our store is partnered with WorldShopping, a proxy shopping service that helps customers outside Japan purchase items from our website. Please note that we can only respond to inquiries in Japanese and in English. For questions in other languages, please contact WorldShopping's customer support directly using the links below. Their multilingual support team will be happy to assist you.
- WorldShopping Contact (Simplified Chinese)
https://help.worldshopping.global/hc/zh-cn/articles/4882999410334 - WorldShopping Contact (Traditional Chinese)
https://help.worldshopping.global/hc/zh-tw/articles/4882999410334 - WorldShopping Contact (Korean)
https://help.worldshopping.global/hc/ko/articles/4882999410334
FAQ
A. We are very sorry, but gift-wrapping is not available.
A. Free shipping for purchases of 25,000 yen or more (including tax).
A. Yes, we do. If you wish to have your order shipped to Japan, please order directly from LENO online store without using the WorldShopping cart.
In order to do so, please click on "Do not use WorldShopping service" and disable the WorldShopping cart.
*The "Close" button only folds the WorldShopping cart into a smaller size and will not disable it. Please be sure to click "Do not use WorldShopping service."
A. We usually ship within 1 to 3 days (excluding weekends and holidays). International shipping window may vary depending on your location.
Please check the WorldShopping User Guide for more details.
